Privacy Policy

 Last Updated: July 22, 2025

Suraksha Solutions Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website surakshasolutions.com and use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following types of information through our website:

A. Personal Information (Provided by You)

When you use our contact form to get in touch with us or request a quote, we collect:

Data Field	Purpose	Required
First Name	To address you personally	Yes
Last Name	To identify you correctly	Yes
Email Address	To respond to your inquiry	Yes
Phone Number	To contact you regarding your request	Yes
Message	To understand your requirements	Yes

B. Automatically Collected Information

When you browse our website, certain information is collected automatically through analytics and tracking technologies:

• Device Information: Browser type and version, operating system, screen resolution, and device type
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Network Data: IP address, approximate geographic location (city/country level), and referral source
• Cookie Data: Unique identifiers stored in cookies placed by Google Analytics

2. How We Collect Information

A. Contact Form Submission

When you fill out and submit the contact form on our Contact Us page, the data is sent to our server and forwarded via email to our sales team at sales@surakshasolutions.com. We use server-side PHP processing to handle form submissions securely. All submitted data is sanitized to prevent injection attacks.

B. Google Analytics

We use Google Analytics (Measurement ID: G-WHQSP0P6FW) across all pages of our website. Google Analytics uses cookies and similar technologies to collect and analyse information about your use of the website. This data helps us understand visitor behavior, improve our website content, and optimise user experience.

For more information on how Google processes your data, visit: Google's Privacy Policy.

C. Facebook Domain Verification

Our website includes a Facebook domain verification meta tag. This tag verifies our domain ownership with Meta (Facebook) and may be used in conjunction with Facebook advertising services. This tag itself does not collect personal data, but if we run Facebook ads directing to our website, Facebook may collect data under its own privacy practices.

Learn more: Meta's Privacy Policy.

D. Google Maps Embed

Our Contact Us page embeds a Google Maps iframe to display our office locations. When you load this page, Google may collect data about your interaction with the map, including your IP address and location preferences.

Learn more: Google's Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To process and reply to contact form submissions, service requests, and quote requests
• Customer Communication: To follow up on your inquiry via phone or email
• Website Improvement: To analyse website traffic and visitor behavior using Google Analytics, enabling us to improve our content and user experience
• Marketing & Advertising: To measure the effectiveness of advertising campaigns through Facebook domain verification and related tools
• Security: To monitor for fraudulent or malicious activity and protect our website infrastructure
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Third-Party Services

Our website integrates the following third-party services that may collect or process data:

Service	Provider	Purpose
Google Analytics	Google LLC	Website traffic analytics and visitor behavior tracking
Google Fonts	Google LLC	Loading web fonts (Barlow typeface)
Google Maps	Google LLC	Displaying office location on the Contact page
Facebook Domain Verification	Meta Platforms, Inc.	Domain ownership verification for advertising
jsDelivr CDN	ProspectOne / Volentio	Delivering the Swiper.js library for image sliders

Each of these services operates under their own privacy policies. We encourage you to review their policies for details on how they handle your data.

5. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — primarily through Google Analytics. These cookies help us:

• Distinguish unique visitors from returning visitors
• Understand which pages are most popular
• Track how users navigate through the site
• Measure the effectiveness of our content and campaigns

Types of Cookies Used

Cookie Name	Type	Duration	Purpose
_ga	Analytics	2 years	Used by Google Analytics to distinguish users
_ga_*	Analytics	2 years	Used by Google Analytics to persist session state

Managing Cookies: You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they are being sent. Please note that disabling cookies may affect the functionality of certain features on our website.

You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. Your data may be shared in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email hosting providers), subject to confidentiality obligations
• Analytics Partners: Aggregated, non-identifiable data may be shared with analytics platforms like Google Analytics
• Legal Requirements: When required to comply with a legal obligation, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that business transaction

7. Data Retention

We retain personal data collected through contact form submissions for as long as necessary to fulfil the purpose for which it was collected, typically for a period of 24 months unless a longer retention period is required by law or for legitimate business purposes.

Google Analytics data is retained according to Google's data retention settings. By default, user-level and event-level data associated with cookies is retained for 14 months.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Input sanitization and validation on all form submissions to prevent injection attacks
• Server-side email processing with header injection protection
• Use of HTTPS encryption for data in transit
• Regular security updates and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data, subject to legal obligations
• Right to Restrict Processing: Request that we limit the processing of your data
• Right to Object: Object to our processing of your data for specific purposes
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will take steps to remove that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.